RETURN TO SENDER POLICY
Upon receiving an order back to our online warehouse because of an unsuccessful delivery for any reason the order will be canceled and a gift card will be issued minus the shipping costs.
**Please note that restocking fees and/or reshipping fees can not be waived under any circumstances. If a gift card is issued it cannot be transferred for in store use.
For packages that have been denied by sender and returned to our warehouse the customer will be notified within 3 business days. A notification will be sent via email, regarding receiving the package back. The package will be held at a maximum of 48-72 business hours, and it could be reshipped with fulfillment of an addition shipping fee. In the moment that we do not receive a response, a gift card will be issued for use online only at ShopSpiceBoutique.com only and will have an applied 20% restocking fee.
*Spice Boutique reserves the right to refuse any unauthorized returns.